About Us

About Us

At Golden Key Support we pride ourselves in offering clients the highest quality care and support possible; regardless of the level of need or dependency.

Our team’s prime objective is to assist those we look after so they may remain in their own home for as long as they wish; with dignity, independence and control over their lives.

Golden Key Support provides a full range of domiciliary care and support. We want our clients to have fun – regardless of whether this involves a day out shopping, a trip to meet friends or enjoying something less active, like listening to music at home.

Regardless of the level of support needed, a member of the Golden Key Support team is available 24 hours a day, 365 days a year, to help in any way we can.

Aim

  • Treat people with respect
  • Preserve dignity
  • To assist our users to access community resources including those that are social and recreational
  • Enable users to benefit from being occupied and engaged in a range of activities
  • Promote freedom of choice
  • To empower users to gain a level of independence

Our personal care assistants and support workers are directly employed by us and are continuously assessed and provided with on-going training to ensure skills and working practices are up to date. All of our staff are DBS cleared and hold exceptional experience.  We recruit & train local people to deliver services.

We are accredited and regulated by the Care Quality Commission (CQC)

Company Values

At Golden Key Support we firmly believe that everyone in life should be given the opportunity to live life the best they can. Everyone has real choice and control over the care and support they need to achieve their goals, to live a fulfilling life, and to be connected with society. At Golden Key Support we give them this choice. We strive to ensure our service users feel empowered to live independently.

Values:

  • Ensuring the dignity, health and freedom of the service user is always first priority
  • Carers are recognised for their contribution to society as vital partners in care, and are supported to reach their full potential and lead the lives they want.
  • To consistently provide outstanding support to the users, their families and the community.

Corporate Social Responsibility

Golden Key Support recognises its Corporate and Social Responsibility to behave ethically, improve the lives of its service users and workforce, partners, customers as well as the local community and society, to contribute to economic development and to exceed commercial and public expectations. CSR is embedded as the core of the organisation’s culture.

Our Commitment to our People

Golden Key Support recognises that our staff are our single greatest asset and continually engages with all of the people who make Golden Key Support the excellent care provider it has become.

Our Commitment to our Community

Golden Key Support engages with every local community we serve to build and establish more effective working relationships with local authorities, other providers and third sector groups. Golden Key Support also continues to support local and nationally recognised charities across the country, demonstrating our commitment to the local communities we work in.

Our Commitment to the Environment

Golden Key Support is committed to improving the environment we live in and undertakes a number of practical measures to ensure we are committed to environmental best practice. Golden Key Support is dedicated to continuous improvement in all of our operations to ensure we achieve this goal. To minimise the environmental impact of our work, Golden Key Support undertakes a number of practical measures, detailed below.

We would welcome any comments or suggestions you may have about Golden Key Support and our services. You can reach the Golden Key Support team by E-mail on info@goldenkeysupport.co.uk or call on 0203 689 7015.

Thank you for visiting our website and we hope that the Golden Key Support team can be of assistance to you, we are happy to help!